Privacy Policy

Effective Date: 16 November 2024

Introduction

Risk Management Recruiters Pty Ltd t/as Growth & Search (ABN 23 089 022 999) (“Growth & Search“, “we“, “us“, or “our“) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. We reserve the right to update this policy from time to time, and any changes will be posted on our website.

Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. We do not collect sensitive information such as health details or racial and ethnic origin.

The types of personal information we may collect include:

  • Contact Information: Name, email address, postal address, telephone number.
  • Professional Information: Position title, company name.
  • Business Profile Information:
    • Business description
    • Industry category
    • Stage of growth
    • Number of employees
    • Immediate pain points in growth
  • Usage Information: Information about how you use our website and services.
  • Technical Information: IP address, browser type, operating system, referring URLs, and other technical data collected through cookies and similar technologies.
  • Other Information: Any other information you provide to us through correspondence, registration forms, or other means.

Registration Restriction

Registration for membership and related services is restricted to Australian businesses only. Growth & Search is not open to overseas businesses at this time.

How We Collect Personal Information

We collect personal information directly from you when you:

  • Register to access our full range of services.
  • Request specific information or support from us.
  • Sign up for a mailing list, candidate alerts, or lead alerts.
  • Correspond with us via email, phone, or mail.
  • Update your profile or register on our platform.
  • Participate in surveys, promotions, or any other activities we deem necessary.

Payment Information

For Premium members, we provide a payment gateway via a third-party provider, Stripe. Payment information is collected and processed securely by Stripe and is subject to their privacy policy. We do not store full payment card details on our servers.

Use of Personal Information

We use your personal information for the following purposes:

  • Service Delivery: To provide and improve our services to you, including customizing content delivery based on your business profile information.
  • Communication: To communicate with you, including responding to inquiries and providing customer support.
  • Marketing: To send you marketing communications about promotions, new services, or important website changes, if you have opted in.
  • Personalization: To personalize your experience on our website and application.
  • Analytics: To analyze usage of our website and services to improve our content and offerings, including using tools like Google Analytics.
  • Compliance: To comply with legal obligations and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal information:

  • Service Providers: To third-party service providers who assist us in operating our business under confidentiality agreements. This includes:
    • WebCentral (hosting)
    • Stripe (payments)
    • Google Analytics (analytics)
    • Plugins including Site Kit by Google, Gravity Forms, Simple WordPress Membership, Updraft, Yoast Premium, WP Fastest Cache
  • Business Partners: For a promotion or service offering, where applicable.
  • Legal Obligations: To comply with a legal request, court order, or government regulation.
  • Consent: With your consent or as otherwise permitted by law.

We do not sell or rent your personal information to third parties for marketing purposes.

Overseas Disclosure

While our services are restricted to Australian businesses, your data may be processed or stored overseas due to third-party providers such as cloud services or plugins like ChatGPT API (OpenAI). We take reasonable steps to ensure those providers comply with Australian privacy standards or equivalent safeguards.

Storage and Security of Personal Information

Your personal information is stored securely using WebCentral (Australia-based). Measures include:

  • SSL/TLS encryption
  • Strict access controls and authentication
  • Staff training and internal security policies
  • Regular data backups via Updraft
  • Routine security audits

Data Retention

We retain personal information only as long as needed to fulfil its purpose or meet legal requirements. Once no longer needed, it is securely deleted or de-identified.

Cookies and Tracking Technologies

We use cookies and tracking tools to:

  • Enable core website functionality
  • Store preferences and improve experience
  • Track analytics with tools like Google Analytics
  • Deliver personalized marketing content (if applicable)

Consent for Cookies

On your first visit, we display a cookie consent prompt. You may accept, decline, or adjust your preferences in your browser settings. Disabling cookies may impact functionality.

Third-Party Cookies

Some cookies are set by third-party providers like Google Analytics or OpenAI. These are governed by their own privacy policies.

Third-Party Services and Plugins

Our system integrates with trusted services including:

  • Google Analytics
  • OpenAI ChatGPT API (used for interactive assistance)
  • Stripe (payment processing)
  • WordPress Plugins: Site Kit, Gravity Forms, Simple WP Membership, Updraft, Yoast Premium, WP Fastest Cache

Each provider processes data under their own terms. We encourage you to review their policies.

Access and Correction

You may request access to or correction of your personal data by contacting us. We will respond within a reasonable time.

Complaints and Inquiries

If you have concerns or wish to lodge a privacy complaint, please contact:

Privacy Officer: Neil Anderson
Address: Growth & Search, 227 Hutt Street, Adelaide SA 5000
Email: enquiry@growthandsearch.com
Phone: 0425 703 162

Links to Other Websites

We may link to external sites. We are not responsible for their content or privacy practices.

Direct Marketing and Opt-Out

If you opt in, we may send you updates or marketing material. You can unsubscribe at any time via email or direct request.

User Consent

By using our services or providing personal information, you consent to this policy.

You may withdraw consent by contacting us, but this may affect your ability to access services.

Changes to This Privacy Policy

This policy is effective as of 16 November 2024. We may update this policy at any time. Continued use of the website signifies your acceptance of any changes.